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Nobody wants to make a mistake... The technician who wired a unit backwards didn't do it on purpose. The firefighters who were trapped and died in a house fire thought "It's just another routine residential fire." The accounting intern who noticed what turned out to be a critical error on an estimate thought, "I'm just an intern, nobody will listen to me." The software engineer who switched tools in the middle of a project was sure he could catch any code integration errors. |
So...Why DO people make mistakes? Traps
and weaknesses of human nature lie in wait for all of us and cause most
mistakes and accidents. If you can recognize these Traps, you can avoid
many mistakes and accidents. How does EPI help people achieve ultimate effectiveness? Ultimate effectiveness is not a destination, it is a journey. No matter how good you are today, you can always be a little better tomorrow. There is no system or magic buzzword that will get you there. It takes an ongoing process of open and honest communication about the problems and possibilities each person within your organization faces. EPI gives you the Tools you need to start the journey and an ongoing process to ensure that successes are built upon and that errors are not repeated. |
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The
Goal of Error Prevention Training
Practical Application for Your Organization Frequently, the first steps toward solving an ongoing problem actually occur during the training. The
Traps and Tools of Error Prevention fit into six "Tool Kits" |
What is Error Prevention Training? Mistakes cause many of the problems that limit an organization's effectiveness. The results of mistakes can range from severe financial liability or unproductive downtime and rework to property destruction and damaging injuries or even a loss of life. Any attempt to improve an organization must address the human factor issues involved in mistakes. EPI has developed Error Prevention Training that blasts through the human factor roadblocks and improves individual and team effectiveness. Our interactive seminar addresses the issues that everyone is thinking about, but no one wants to talk about. There are no trite buzzwords, no complicated systemjust practical Tools that help teams and leaders proceed together as an energized unit. EPI's successful approach to preventing human error is based on the clear identification of more than thirty human factor Traps using simple language and practical illustrations anyone can understand. Our training shows people how to set warning flags in their heads that alert them when these Traps are working. Finally, EPI has developed more than twenty practical Tools people can use to avoid or deal with error prone situations once they are aware of the potential for error. Even the best training won't result in continuing effectiveness unless it is reinforced on a regular basis. The key to EPI's Error Prevention Training is the Huddle Process which encourages people to "keep their radar on" at all times and to share their knowledge and ideas with others. Our top-notch leadership training and informative Huddle Guides make the implementation of Error Prevention a smooth process in any organization. |
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Error Prevention FAQs What
results can you expect from Error Prevention Training?
Do
you already have a quality/safety program? Why
is EPI so successful? Who
benefits from EPI training?
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Does Error Prevention Training work? Absolutely! There has been considerable research in the area of human error prevention. However, most of it has been at the theoretical, design, or engineering level. Until now, very little of this research has been applied to practical instruction that can have an immediate impact on peoples' lives. EPI has developed practical Error Prevention Training that people at all levels find easy to understand and implement. Even employees who were initially skeptical about Error Prevention Training say they really enjoyed the seminar and realized the value our training provides both professionally and personally. Managers typically report a significant increase in effective communications at all levels of the organization, followed by the precipitous drop in errors and incidents our clients quickly experience. |
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Contact
us today for more information! |
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© 2001 Error Prevention Institute, Inc. All rights reserved. |
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